Business Technology and Security

Posts by

The AME Group

From the collective intelligence of The AME Group

A Guide on Cloud Computing

Cloud computing refers to a technology that provides computing resources via the internet. The technology makes it possible for virtually anyone with an internet connection to take advantage of storage, processing, and software resources.

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Tech Support for Small Business: What You Should Know

Of all IT service providers, only 72% of them offered disaster recovery services in 2018. This is one of many important things to consider when you’re looking for customizable tech support for small businesses. This is doubly important if you’re the owner of a company. After all, any new business needs the best in tech support to get off the ground.

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How to Understand Cloud Services

Technology solutions for business are riddled with acronyms and technical terms. Even those in information technology (or IT, our first acronym) would admit as much. But if you are an entrepreneur looking for tech support for small businesses you might get lost in the alphabet soup. Take cloud services, for example. There are many different types of cloud computing, including cloud storage, infrastructure as a service (or IaaS), platform as a service (or PaaS), and software as a service (or Saas).

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WHAT IS 2FA?

Double-up your login protection.

Many technology companies and app-makers provide two-factor authentication that requires users to authenticate their identity over two devices. This is becoming more the norm and is a great foil for anyone trying to access accounts unauthorized. The process is usually really easy to use, but just remember to keep both your devices nearby when logging in--leaving your phone in the other room can be annoying!

 

61% of data breaches used compromised credentials

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Insights for Implementing Reliable Customer-Related Escalation Management

Regardless of how much time your company puts into service or product development, it’s virtually impossible to please all clients always. Your company will certainly have to address customer complaints and answer their questions at one time or another. You should thus ask yourself whether you will have the right answers for these customers when they call. It’s important to be prepared because they’ll need you to answer to their concerns so that they can make their repairs.

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Data Security Management For Business: 3 Tips

Data security management for business is important to protect both your company and your clients. Whether you are storing medical and healthcare data or customer financial information, in today’s world no data is safe from unscrupulous individuals or organizations. At least, not without solid data security management, that is. Keep reading for more information on how you can beef up your cyber security and protect your most valuable asset – your data.

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